Returns and Exchanges

Returns and Exchanges

If you have a return or exchange, you can start the process by emailing us at

Is it easy to return/exchange items?

Once your return/exchange is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

For exchanges, once you confirm the item(s) you want to send back, you'll immediately get an instant store credit voucher to make a repurchase. Use the instant voucher to pick something new right away. 

How soon will I get my return refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items purchased in the last 60 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.